Shipping policy

Shipping Policy

Thank you for shopping with Unicity Balance! We're committed to getting your order to you as quickly as possible, no matter where you are in the world.

Free Shipping

We offer free shipping on all orders worldwide — no minimum purchase required.

Order Processing

All orders are processed within 5–7 business days (excluding weekends and public holidays). You will receive a confirmation email with tracking information once your order has shipped.

Please note that processing times may be extended during peak seasons or promotional periods.

Domestic Shipping (United States)

Once shipped, domestic orders typically arrive within 5–10 business days depending on your location.

International Shipping

We ship to customers worldwide. International delivery times vary by destination and are typically 10–21 business days after shipment. Please be aware that international orders may be subject to customs duties, taxes, or import fees imposed by your country. These charges are the responsibility of the recipient and are not included in your order total.

Order Tracking

Once your order has shipped, you will receive an email with a tracking number. You can use this number to monitor your shipment's progress.

Lost or Delayed Shipments

If your order has not arrived within the estimated delivery window, please contact us at your earliest convenience and we will do our best to resolve the issue promptly.

Contact Us

If you have any questions about your shipment, please don't hesitate to reach out to our customer support team.